Customer Help
Our happiness team is always here to assist.
Common purchase queries answered
Orders and Shipping
After payment is approved, it will take about 48 business hour to pack your order and 24 business hours to send to the post office.
Delivery takes around 3-5 business days, depends on USPS – USA domestic.
International (outside USA) – 11-25 business days depends on USPS and your local Post office.
Click MY ACCOUNT on the top of the page > click REGISTER.
You can goto USPS.com and enter the tracking #number we provide to see where it is.
No, we don’t keep any credit card data – per PCI compliance rules.
No, we don’t charge sales taxes.
We ship worldwide to all countries.
We will try to ship your items in 1 package, but due to the hardcore nature of our products – we might have to split it up into 2 packages. Especially, if they come via a remailer.
If you need to swap an item
Returns and Exchanges
Please go here for our returns policy:
Please email us at:
Tell us your order # and send a picture of what you got with a description. We will take care of you within 24 hours. 🙂
Sorry if we made a mistake.
Please email us at:
Tell us your order # and send a picture of what you got with a description of the problem (broken etc). We will take care of you within 24 hours. 🙂
To return you can just put the bottles in a package and mail them back to us with a tracking # USPS priority.
Read our returns policy please:
Please email us at:
Support is available:
9am – 9pm EST USA
Monday-Friday
10am-2pm EST USA
Saturday
Sunday – OFF